Cookies Policy
Last updated: June 12, 2025
1. Introduction
At ARKEOBOTS S.L., we are fully committed to protecting your privacy and ensuring transparent information regarding the use of cookies and similar technologies on our website.
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This Cookie Policy explains what cookies are, what types of cookies we use, why we use them, and how you can control your cookie preferences.
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This Policy applies solely to the ARKEOBOTS public website and does not apply to ARKEO robot operation, which stores no cookies and processes personal data locally (see our Privacy Policy for robot data processing details).
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit websites.
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They allow websites to recognize your device, remember your preferences, and collect information about your browsing behavior.
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Cookies may be:
• First-party cookies: placed by our own website
• Third-party cookies: placed by external service providers for analytics or support purposes
3. Legal Basis for Processing
Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You may withdraw consent at any time.
We also rely on our legitimate interest to operate and improve our website, as well as to ensure security and prevent fraud.
4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and do not require your consent.
Purpose
Essential for the proper functioning of our website
Examples
- Session management
- Security features
- Language preferences
Functional Cookies
These cookies enhance your experience by remembering your preferences.
Purpose
Enhance user experience by remembering your preferences
Examples
- Remembering chat sessions
- Personalization of the support interface
Analytics Cookies
These cookies help us improve our website by understanding user behavior.
Purpose
Help us analyze website traffic and usage patterns
Examples
- Page visits
- Time spent
- Click events
- Anonymized IP addresses
Customer Support Cookies
These cookies enable our live chat and customer support functions.
Purpose
Enable online chat and support features
Examples
- Session ID
- Interaction logs
- User behavior
Marketing Cookies
At present, we do not use marketing or behavioral advertising cookies. If introduced in the future, this policy will be updated and consent will be collected accordingly.
Purpose
Currently not in use. If introduced, these would support advertising and marketing efforts
5. Cookies Used on Our Website
| Cookie Name | Provider | Purpose | Storage Duration | Consent Required |
|---|---|---|---|---|
_ga | Google Analytics 4 | Website usage analytics | 13 months | ✅ Yes |
_gid | Google Analytics 4 | Session statistics | 24 hours | ✅ Yes |
session_id | First-party | Site session management | Session | ❌ No |
(This table may be dynamically updated by the CMP interface depending on your selections.)
6. How We Collect Consent
On your first visit, a banner will be displayed allowing you to accept or reject non-essential cookies by category.
You may change your cookie preferences at any time via the "Manage Cookies" link in the footer.
No cookies are pre-selected, and refusal is as easy as acceptance.
7. Retention and Proof of Consent
Your cookie preferences are stored securely and logged for auditing in accordance with GDPR accountability obligations.
Consent records include timestamps and categories selected and are retained for as long as required by applicable law.
8. Third-Party Data Transfers
Some third-party cookies may result in transfers to countries outside the EU (e.g., the USA).
- Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework (DPF)
- Additional technical safeguards
9. Managing Your Cookie Preferences
Website Cookie Settings
You can manage your cookie preferences at any time via the "Manage Cookies" link at the bottom of the page.
10. Contact
If you have any questions about this Cookie Policy or how we use cookies, please contact us at:
Email: arkeobots@gmail.com
Phone: +34 654 34 89 11